CPD Subscriptions: No refunds will be issued for online CPD subscription products.
Non-Subscription CPD Products: Individual, online courses and videos may receive refunds within 30 days of purchase if you are not satisfied.
eBooks: Full refunds for all eBook products will be issued for requests received within 10 days of purchase.
Webcasts: Refunds, less 50% administrative fee, will be issued if cancellation requests are received up to a day prior to Web Event. No refunds will be issued if cancellation requests are received during the Web Event or after the Web Event completion.